Information / FAQs

Please give the below a read for more information about our site and frequently asked questions

Wi-Fi

All of our lodges have Wi-Fi, and it is free. There is no password. It can simply be used by searching and selecting ‘Athelington Hall'.

Pet friendly lodges

11 out of our 17 cabins are pet friendly. We allow up to 2 pets in the Athelington Lodges (Chestnut, Willow, Beech, Oak and Ash). We also allow up to 2 pets in the Field View 2 (Hazel) and Field View 2 * S * (Spruce and Sycamore). We allow only 1 pet in the Primrose 2/3 bed options (Violet, Poppy and Orchid.)

Dogs

Dogs are welcome in pet-friendly lodges but must be added to the booking. If you do not add your dog when booking, you may be booked into a pet-free lodge. We ask that your dogs be kept near your lodge or on a lead and that all faeces be bagged and binned immediately. We kindly ask that you take your dog onto the grass and not allow any toileting on the decking. Dogs must not be allowed on beds or furniture within the property and must not be left unattended.

Hot tubs

All of our lodges have their own private hot tubs sunken into the veranda. These operate all year round and will be ready for your arrival.

Location

We are based in the remote Suffolk countryside village of Athelington, surrounded by nature and gorgeous sunsets. Our postcode is IP21 5EJ. When driving around the site, please keep to a safe speed of 5mph to keep all our guests and wildlife safe. When entering and leaving our site, please respect the locals who live in our wonderful village, Athelington.

Changeover days

Our change-over days are Mondays and Fridays. Our prices are based on a short break from Mon-Fri and Fri-Mon, or a weeks stay starting on either day. You can choose to stay fewer nights, however the price of the break remains the same.

Check in / out times

Our check-in is from 4pm, and check-out is 10am. We offer early check-in from 2:30pm for £30 and late departure until 11:30am for £30. These need to be pre-booked ahead of check-in and are subject to availability.

Supermarket delivery

You can arrange any supermarket delivery on-site. Please arrange this for after 4pm on your arrival day and in the same name as your cabin booking.

Extra guests

While reasonable numbers of visiting guests are allowed, additional overnight guests are not. The lodge occupancy limits are clear on the website. This could invalidate our insurance. Guests who invite visitors who have dogs must check with us first. Any visiting dogs can only enter a pet-friendly lodge.

Group bookings and noise

If you have booked more than one lodge, please do not move internal or external items from one lodge to another. The correct amount of glassware, crockery, etc., is provided to each cabin. We no longer host Weddings onsite. You are responsible for supervising all party members, including those under 18, at all times. Please respect the neighbouring cabins and keep the noise levels minimal, especially between 9 p.m. and 8 a.m. You can hear a pin drop in our beautiful countryside, and after all, we are all here to enjoy the peace. We are not a party site.

Smoking

Smoking (including e-cigarettes and vapes) is not permitted inside the lodge. Fire risks are not permitted at the lodge, including candles, firepits, fireworks, and lanterns.

EV Charging

Electric Vehicle charging is not included in the price. We have 2 x EV charging points on-site, ideal pay-as-you-go options for all-electric vehicles. We kindly ask guests not to charge their cars using the domestic cabin sockets. If we see this happening, a fine will be issued. Below is a link to the instructions next to the EV chargers. You will need to download the EV Pro App to use the chargers.

EV Charging instructions

Good Housekeeping Deposit

One week before your arrival, you will be required to provide us with a Cautionary Good Housekeeping Deposit of cleared funds worth £100.00. This will be advised to you at the time of booking. This is in case the property is damaged during your stay or needs additional cleaning. The money is reserved and then released afterwards, if there is no damage.

Terms and Conditions

To view our terms and conditions, please click here.

Reviews

We work really hard to provide our guests with the best holiday, and our reviews show this. Please take a look:

ATHELINGTON HALL LOG CABIN HOLIDAYS - Updated 2024 Reviews, Photos & Prices (tripadvisor.co.uk)